LifeFone Reviews

Top 10 LifeFone.com Alternatives:

1. Medical Guardian - Known for versatile alert systems with advanced features, including GPS location tracking and automatic fall detection.
2. ADT Health - Offers 24/7 US-based monitoring by trained professionals, ensuring quick response times in emergencies.
3. MobileHelp - Ideal for seniors living alone, providing both in-home and mobile systems with GPS tracking.
4. One Call Alert - Best for households with multiple users, offering customizable plans and reliable monitoring.
5. Bay Alarm Medical - Provides comprehensive systems with features like fall detection, GPS tracking, and caregiver tracking.
6. GetSafe - Known for its home system with extra buttons, making it easy to activate help in an emergency.
7. Medical Care Alert - Offers both in-home and mobile systems with durable equipment and fast response times.
8. Aloe Care Health - Features additional benefits like caregiver tracking and real-time location updates.
9. Alexa Together - A cost-effective option with low monthly fees, integrating with Amazon Alexa for easy use.
10. Medical Alert - Provides in-home and mobile systems with no equipment fees, making it an affordable choice.

Steps to Open an Account on LifeFone.com:

1. Visit the Website: Go to the LifeFone website.
2. Navigate to Account Creation: Click on the "Login" or "Create a New Account" option.
3. Enter Personal Information: Fill in the required details such as name, email, and password.
4. Verify Email: Check your email for a verification link and click on it to verify your account.
5. Complete Profile: Log in to your new account and complete your emergency care profile.
6. Choose a Plan: Select the desired medical alert system and plan.
7. Payment: Enter payment details to finalize the setup.

For further assistance, refer to the customer service section on the website.

LifeFone offers a variety of medical alert systems with different pricing options. The At-Home Landline service with optional fall detection costs $24.95 per month. The At-Home Cellular service with optional fall detection is priced at $30.95 per month. Both these services offer a range of up to 1300ft and a battery life of 32 hours. Fall detection is an optional feature for both these services.

For those interested in more advanced services, the VIPx payment plans are as follows: $45.95 for monthly, $131.85 for quarterly (which includes a free fourth month and free shipping), and $503.35 for yearly (which includes a free 12th month, free shipping, and a free lockbox). Fall detection for this service costs an extra $5 a month.

There is also a system that LifeFone touts as two for the price of one, starting at $36.95 per month on an annual plan. If you go for the monthly plan, it’ll cost $39.95 per month. Both the base station and mobile pendant work on cellular networks, so no landline is needed.

Please note that prices may vary depending on the package chosen and additional services added. It's always best to check the official website for the most accurate and up-to-date information.

LifeFone.com has a detailed Shipping and Return Policy. For shipping, they offer several options. Standard Ground delivery is within 5 to 7 business days from the time of purchase. 3 Day shipping guarantees third business day delivery if ordered by 1:30pm EST (non-holiday). 2 Day Shipping guarantees second business day delivery if ordered by 1:30pm EST (non-holiday). Overnight guarantees next business day delivery if ordered by 1:30pm EST (non-holiday). Overnight Saturday Delivery guarantees Saturday delivery if ordered by 1:30pm EST (non-holiday). Any orders placed on a Saturday/Sunday will not be processed until the following Monday. Holidays and inclement weather may delay delivery.

As for the return policy, service can be cancelled by calling LifeFone at 1-800-940-0262 and letting their Customer Care Agent know about the cancellation. The equipment must be returned at the customer's expense. The service will be cancelled effective the day the system is received at their location. A prorated refund, based on the non-discounted monthly rate, may be received after the complete system is received by them. However, any purchased accessories are not returnable for a refund.

LifeFone is a leading provider in Medical Alert Service. It offers At-Home and On-The-Go medical alert systems that connect to a 24/7 monitoring center. The At-Home system is designed to give independence and safety in and around the home. The On-The-Go system is for those with an active lifestyle, providing full U.S. coverage wherever the user may be.

LifeFone also offers a product called VIPx. This is a convenient, lightweight mobile device that helps a user connect to a response center quickly. However, it was found that it did not always connect to the service center in fairly remote areas that did not get great cell service.

The company also offers additional services such as fall detection for an additional $5 per month, and a VIPx Caregiver app for $8 per month. The app allows loved ones to track location, device battery life, and button presses, among other options.

LifeFone has been in business since 1976 and is recognized by doctors, hospitals, and caregivers along with premiere national health, education, and consumer organizations. It has a 30-day Money Back Guarantee, No Activation or Equipment Fees, and a Lifetime Subscriber Price Guarantee. It also offers 24/7 Professional Care Assistance and has been rated A+ by the Better Business Bureau.

LifeFone's monthly prices range from $29.95–$49.95, depending on the package chosen. The company also offers a Price-Lock Guarantee on Annual & Quarterly Plans. It also has a Lifetime Subscriber Equipment Guarantee, and spouses are protected for free. Users can cancel any time.

LifeFone's dedicated operators are professional, kind, and always available. The company's medical alert systems are water-resistant and offer nationwide cellular coverage. They also offer optional fall detection. LifeFone's products include At-Home Landline, At-Home Cellular, On-The-Go At-Home & On-the-Go, VIPx, At-Home & On-The-Go Voice In Pendant Active, At-Home & On-The-Go VIP flex, and Safe Watch Active. All these products offer optional fall detection.

Yes, LifeFone does offer a 30-day trial period. This allows users to try out their services and see if it meets their needs. If the user is not satisfied, they can cancel the service within this period. Please note that terms and conditions may apply, so it's always a good idea to check with LifeFone directly for the most accurate information.

LifeFone is an established provider of medical alert systems, offering older adults increased independence while helping to ensure their safety. It offers a range of device options, including the standard at-home landline device and an at-home cellular device, along with several on-the-go options for those looking to continue leading an active lifestyle. Each device features summoning capabilities, in which the user can press a small button and alert LifeFone to an emergency. Meanwhile, optional fall detection technology calls for help automatically in the event of a fall, connecting users with personnel at LifeFone monitoring stations.

Key features of LifeFone include:

• Price: LifeFone’s At-Home and On-the-Go VPX monthly monitoring plan can cost as little as $41.95 a month.
• Installation: No installation or activation fee, and once you subscribe for the monitoring service, your price will never increase.
• Coverage: Uses nationwide Verizon or AT&T 4G LTE cellular networks to connect devices and GPS and Wi-Fi technology to track user locations in case of emergency.
• Battery: Device battery lasts up to 16 days.
• Location Tracking: Can identify user’s location with cellular, WiFi and GPS.
• Customizable emergency contact features: 30-day money-back guarantee.
• Partner protection: Can add partner protection for free.
• Limited lifetime warranty: Only covers manufacturer defects—not theft, loss or other damages.
• Caregiver app, lock box and other accessories: Not included.

Compared to other medical alert systems, LifeFone offers multiple medical alert plans and equipment options using landline or AT&T or Verizon cellular service to connect to its 24/7 monitoring centers. Notable features include the company's price-lock promise and a fall detection monitoring option for $5 monthly – less than most of its competitors. The company has an A+ rating with the Better Business Bureau (BBB) and is BBB accredited. However, it was noted that the range in testing was far below its advertised range, its fall detection faltered in one round of testing, and it took almost a minute from the time the help button was pressed to receive a call from the monitoring center. LifeFone offers landline- or cellular-based systems as well as at-home and mobile systems, including a smartwatch, to fit most lifestyles. Service includes U.S.-based call centers and unlimited emergency contact notifications, as well as a 30-day money-back guarantee and no long-term contracts. While installation and setup for LifeFone’s systems were among the easiest of the systems tested, its range in testing was far below its advertised range, its fall detection faltered in one round of testing, and it took almost a minute from the time the help button was pressed to receive a call from the monitoring center.

LifeFone is a medical alert service that offers a variety of features. It provides an emergency response service where a signal is sent to the LifeFone monitoring station when the help button is pressed. The service uses Advanced Location Technology which identifies your location with Cellular, WiFi & GPS Technology. An additional feature is Fall Detection Service which connects you to the LifeFone monitoring station when the system detects a fall.

The service also provides Immediate Assistance where your personal Emergency Care Instructions are displayed to the LifeFone Care Agent, who summons help for you. LifeFone also offers phone and text notifications to your loved ones.

LifeFone dispatches your local EMS or a loved one, depending on your situation and personal preferences. It notifies your designated family, friends, and physicians according to your Emergency Care Instructions.

The LifeFone system can easily move from one location to another, whether you relocate for a week or a season. It works with their cell phone service, not yours. You don’t need any type of phone service in your home to have this emergency response service protection. It uses AT&T or Verizon service plan.

Each LifeFone unit is accompanied by a lifetime warranty covering manufacturer defects. For enhanced peace of mind, LifeFone offers a Protection Plan at an extra cost of $5 per month, along with a $29.00 deductible. This plan ensures the replacement of equipment in the event of loss, theft, or damage, excluding cases of manufacturer defects.

LifeFone’s small, lightweight help button is easy to use, and is monitored by the LifeFone Response Center 24 hours a day. It is also water-resistant.

LifeFone also offers medical alert devices for landlines, cellphones, and on-the-go devices. Prices are as low as $24 per month. Additional options are available to add to your plan, like a daily check-in call and location services.

LifeFone also offers a Smartwatch Active with features like Emergency Help, Heart Rate Monitor, Step Tracker, Daily Weather, Low Battery Warning, and 2-Way Communication.

LifeFone is recognized by doctors, hospitals, and caregivers along with premiere national health, education, and consumer organizations. It has been providing Medical Alert Services since 1976. It offers 24/7 Safety, Security & Peace Of Mind with a 30 Day Money Back Guarantee. It also offers a Lifetime Subscriber Price Guarantee and 24/7 Assistance from their U.S. based care agents. It is rated A+ by the Better Business Bureau.

Please note that this information is based on the latest available data and may be subject to change.